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First, Break All The Rules: What the World's Greatest Managers Do Differently
First, Break All The Rules: What the World's Greatest Managers Do Differently The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share on...
Crucial Conversations: Tools for Talking When Stakes are High
FIGHT THE IMPULSE TO BACK AWAY FROM TOUGH ISSUES AND LEARN HOW TO APPROACH THEM WITHOUT FEAR Crucial conversations can be more than just challenging, frustrating, frightening, or annoying. The outcome of each can have a huge impact on your quality of life by altering some element of your daily rou...