Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy

LEARN HOW TO CONDUCT BUSINESS WITH CHARM AND SAVVY The workplace environment has changed drastically in the past 20 years and with technological advancements it continues to evolve. How do you deal with questions of etiquette and behavior in a way that will help you not only survive, but also thrive in this ever-changing landscape? With the help of an expert. Ann Marie Sabath, the president of a nationally recognized protocol and etiquette firm, organized this book into chapters by topic. You'll find 101 tips on dealing with everything from dress codes to meetings, initial contact with a prospect to dealing with executives, phone protocol to cubical protocol. There is even an entire section devoted to handling special workplace challenges. Though 101 tips may seem like a staggering amount to remember, Sabath reminds the reader that there is one underlying principal to fall back on in any business situation: Make the individual with whom you're dealing feel as though he or she is the most important person in the world. That is the essence of each of her tips. And when you do that, you are sure to succeed in every business situation. Softcover, 192 pages




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